Data Ownership
You own your personal information. We act as a custodian, not an owner. You can request a copy of your data or ask us to delete it where local law permits.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built rahayu88 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
How We Handle Your Information
rahayu88 collects personal information — your name, email, phone number and payment details — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption and secure servers to protect your data. We do not sell your information to third parties. Your account details remain private unless required by
law or to prevent fraud. We retain your information for as long as your account is active and for a reasonable period afterward for legal compliance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Privacy Standards We Follow
Encryption Standard
All data transmitted between your device and our servers uses SSL/TLS encryption. Your payment details and personal information are never stored in plain text.
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways. We never store your wallet credentials or bank account numbers directly.
Fraud Prevention
We monitor account activity for suspicious behaviour and use multi-factor authentication to protect your login. Your account remains secure even if your password is compromised.
Data Minimisation
We collect only the information needed to verify your identity, process payments and comply with local law. We do not ask for unnecessary personal details.
Regular Audits
Our security systems are tested regularly by independent auditors. We update our privacy practices to reflect new threats and regulatory changes in Indonesia.
Transparent Policies
This privacy policy is written in plain language. We explain what we collect, why we collect it and how long we keep it — no hidden clauses or legal jargon.
BENCHMARKED
How Our Privacy Approach Stands
Third-Party Sharing
We share your information only with payment processors, fraud-prevention services and legal authorities when required. We never sell your data to marketers or advertisers.
Cookie Transparency
We use cookies to remember your login, track site performance and show you relevant content. You can disable non-essential cookies in your browser settings anytime.
Account Deletion
You can request account closure at any time. We delete your personal data within 30 days, except where we must retain it for legal or fraud-prevention reasons.
Policy Updates
If we change this privacy policy, we'll notify you by email and update the date at the bottom of this page. Continued use of rahayu88 means you accept the changes.
International Transfers
Your data may be processed on servers outside Indonesia where necessary for payment processing or fraud prevention. We ensure the same security standards apply globally.
Children's Privacy
rahayu88 is for users aged 18 and above only. We do not knowingly collect information from anyone under 18. If we discover a minor's account, we delete it immediately.
PLATFORM SNAPSHOT
What Defines Our Privacy Promise
01
Account Verification
We verify your identity to prevent fraud and comply with Indonesian regulations. This protects both you and our platform from unauthorised access and financial crime.
02
Secure Login
Your password is hashed and never stored in readable form. We offer optional two-factor authentication to add an extra layer of security to your account.
03
Payment Isolation
DANA, OVO, GoPay and QRIS payments are processed separately from your account data. Your wallet credentials never touch our servers directly.
04
Session Management
Your login session expires after 30 minutes of inactivity. This prevents unauthorised access if you leave your device unattended at a café or on public transport.
05
Activity Logs
You can view your login history, deposit records and account changes in your dashboard. This helps you spot suspicious activity and report it immediately.
06
Compliance Ready
We comply with Indonesian data protection standards and anti-money-laundering regulations. Your privacy is protected by law, not just by our policies.
Privacy Questions Answered
We keep your data while your account is active. After you close your account, we retain it for 7 years to comply with Indonesian financial regulations and fraud prevention. You can request deletion where local law permits.
Yes. Log into your account and visit Settings > Privacy to download a copy of your personal information. You can also email [email protected] to request a full data export in a portable format.
We share data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention services and legal authorities when required by law. We never sell your information to advertisers or third-party marketers.
We monitor our systems 24/7 for security threats. If a breach occurs, we notify affected users within 72 hours and provide guidance on protecting your account. We also report to relevant Indonesian authorities as required by law.
All DANA, OVO, GoPay and QRIS transactions use encrypted connections. We never store your wallet credentials or bank details. Payment data is processed by certified third-party gateways with their own security standards.
Yes. Every marketing email includes an unsubscribe link. You can also manage your communication preferences in your account settings. We'll stop sending promotional content within 24 hours of your request.
Our SSL/TLS encryption protects your data in transit, even on public networks. However, we recommend using a VPN for extra security. Never share your password or login details, even on trusted networks.